Return & Refund Policy
1. Easy Returns & Refunds
Your satisfaction matters. If you’re not completely happy, here’s what you can do:
2. Return Timeframe
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Returns or refund requests must be made within 7 days of delivery
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Reach out immediately for damaged, incorrect, or missing item
3. Return Eligibility
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Honey Products: Must be unopened, undamaged, and in original packaging
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Meat and Perishables: Refunds are available if items are spoiled, damaged, or mispacked on delivery
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We cannot accept returns of opened honey jars or perishable meat unless they are fault
4. Refund Process
• Once approved, we’ll initiate the refund within 3 business days
• Refunds will be processed via your original payment method
• Bank refunds may take 5–7 business days to appear in your account
5. Exchange & Redelivery
If your order is damaged or incorrect, we’ll send a replacement at no extra charge once we verify the issue. Please provide photos or descriptions for faster processing.
6. Customer Responsibilities
• Contact us with order number, proof of purchase, and photos/videos if applicable
• Return unopened items in their original packaging, using the provided return label (if applicable)
7. Contact for Assistance
Questions about returns or refunds?
Reach out to:
9037976783 | 0484 2712244
Office
S.H. 15 Poothotta Kanayannur, ekm 17